Terms of Service
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OVERVIEW
This website is operated by FTG Studios Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to FTG Studios Ltd. We offer this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
1. ONLINE STORE TERMS
By accessing or using this website, you represent that you are at least 18 years of age, or that you have obtained the consent of a parent or legal guardian to use our website and purchase our products. You agree not to use our website, products, or services for any unlawful or unauthorized purpose. While using our Services, you must comply with all applicable laws, regulations, and third-party rights, including intellectual property laws. You must not introduce viruses, malware, worms, or any other malicious code that could interfere with the operation or security of the website. Any breach of these Terms may result in the immediate suspension or termination of your access to our Services.
2. GENERAL CONDITIONS
FTG Studios Ltd reserves the right to refuse service to any person at any time for any lawful reason. You understand that your content (excluding payment information) may be transferred over various networks and adapted to meet the technical requirements of connecting devices or systems. Payment information is always transmitted using encrypted technologies where applicable. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, or Services without our prior written permission.
3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that the information published on this website is accurate, complete, and current. However, we do not guarantee that all information will always be free of errors, omissions, or inaccuracies. The content on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making purchasing decisions. We reserve the right to modify, update, or remove website content at any time without prior notice.
4. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our clothing, custom garments, and accessories are subject to change without prior notice. For custom-tailored orders, prices may vary based on specific fabric selections, sizing adjustments, or personalized design requirements. Any price quotation provided directly to you for a custom order will remain valid for the period specified in the quote. We reserve the right to modify, suspend, discontinue, or replace any products, services, website features, or content at any time. FTG Studios Ltd shall not be liable for any modification, price adjustment, suspension, or discontinuation of our Services.
5. PRODUCTS OR SERVICES
FTG Studios Ltd specializes in high-quality clothing, apparel, and custom-made garments. Certain products or custom-tailoring services may be available exclusively through our online store and may be offered in limited quantities. We make every reasonable effort to display product descriptions, images, fabric details, colors, and specifications as accurately as possible. However, actual product appearance and color representation may vary depending on your display settings and lighting conditions. We reserve the right to limit sales of our products or tailoring services to any person, geographic region, or jurisdiction where permitted by applicable UK law. Product descriptions, pricing, availability, promotions, and specifications may be updated without prior notice. We do not guarantee that every garment will meet each customer’s individual aesthetic preferences or expectations. For custom-made items, customers are responsible for providing accurate measurements as instructed.
6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel any order placed through our website. Orders may be limited based on customer accounts, billing addresses, shipping addresses, payment methods, or quantities purchased where necessary to prevent fraud, abuse, or unauthorized commercial resale. You agree to provide accurate, complete, and current billing, shipping, payment, and account information (including accurate sizing measurements for custom orders) for every purchase. You are responsible for keeping your account information up to date so we can complete transactions and contact you when necessary. Please refer to our Return & Refund Policy for additional information regarding standard and custom clothing returns.
7. OPTIONAL TOOLS & THIRD-PARTY LINKS
We may provide access to third-party tools or services over which we have no control. Such tools are provided on an “as is” and “as available” basis without warranties or endorsements. Our website may also contain links to third-party websites or services that are not owned or operated by FTG Studios Ltd. We are not responsible for reviewing or evaluating the content, policies, or practices of any third-party websites. Questions regarding third-party products should be directed to the respective provider.
8. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
By submitting comments, suggestions, reviews, design ideas, or other materials to FTG Studios Ltd, you grant us the right to use, reproduce, edit, publish, translate, and distribute such submissions without restriction or compensation. We are under no obligation to maintain submissions in confidence or respond to every submission. We reserve the right to remove content that is unlawful, offensive, fraudulent, defamatory, or otherwise inappropriate.
9. PERSONAL INFORMATION
Your submission of personal information through this website is governed by the FTG Studios Ltd Privacy Policy. By using our website, you consent to the collection, processing, storage, and use of your information as described in our Privacy Policy. We maintain appropriate safeguards to protect your personal information in accordance with the UK GDPR and the Data Protection Act 2018.
10. ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, custom sizing guidelines, promotions, shipping charges, transit times, or availability. FTG Studios Ltd reserves the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if incorrect information is identified, including after an order has been placed.
11. PROHIBITED USES
In addition to other restrictions, you are prohibited from using this website or its content:
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For any unlawful purpose or to solicit others to perform unlawful acts.
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To violate any applicable international, United Kingdom, national, regional, or local laws and regulations.
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To infringe or violate our intellectual property rights or the intellectual property rights of others.
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To submit false, misleading, or fraudulent information.
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To upload or transmit viruses, malware, or any other type of malicious code.
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To collect, store, or process another person’s personal information without proper authorization.
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To spam, phish, scrape, crawl, or harvest data.
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To interfere with or circumvent the security features of the website.
12. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that your use of our website or Services will always be uninterrupted, secure, timely, or error-free. All Services and products provided through this website are supplied on an “as is” and “as available” basis without any express or implied warranties unless otherwise required by applicable law. To the fullest extent permitted by applicable law, FTG Studios Ltd, its directors, officers, employees, and suppliers shall not be liable for any direct, indirect, incidental, or consequential damages (including loss of profits, revenue, or data) arising from your use of our website or any products purchased through it. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot legally be excluded under the laws of England and Wales, including your statutory rights under the UK Consumer Rights Act 2015.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless FTG Studios Ltd, together with our affiliates, directors, officers, employees, and partners, from and against any claims, liabilities, damages, losses, or legal costs arising from your breach of these Terms of Service or your violation of any applicable law or third-party rights.
14. SEVERABILITY & TERMINATION
If any provision of these Terms is determined to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect. These Terms of Service remain effective unless terminated by either you or us. You may terminate these Terms at any time by discontinuing use of our website.
15. GOVERNING LAW & JURISDICTION
These Terms of Service and any separate agreements through which we provide products or Services shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or relating to these Terms, the use of this website, or the purchase of products shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory local consumer protection laws provide otherwise.
Sanctions Compliance
You may not use the Services if you are located in, organized under the laws of, or ordinarily resident in any country or territory subject to sanctions or embargoes imposed by the United States or other applicable authorities.
You represent and warrant that you are not identified on any applicable sanctions list, including those maintained by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC).
We reserve the right to suspend or terminate access to the Services if we determine, in our sole discretion, that such access may violate applicable sanctions laws or regulations.
16. COMPANY & CONTACT INFORMATION
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Company Name: FTG Studios Ltd
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Mailing Address: 7 COPPERFIELD ROAD, COVENTRY, WEST MIDLANDS, ENGLAND, UNITED KINGDOM, CV2 4AQ
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Customer Service Email: [email protected]
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